At good112, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. Our responsible gaming programme provides every player in Bangladesh with the tools, guidance, and support they need to stay in control.
Every player on good112 has access to a comprehensive set of responsible gaming controls, all available directly from your account settings at any time.
Set a maximum BDT deposit cap on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately but increases take 7 days to take effect — giving you time to reconsider.
Set a maximum session duration so that good112 automatically notifies you — or logs you out — when your chosen play time is reached. Available in 30-minute increments from 30 minutes up to 8 hours per session, with a visible on-screen timer during play.
If you feel you need a short break from gambling, you can apply a cool-off period of 24 hours, 3 days, 7 days, or 30 days. During a cool-off period your account is temporarily suspended — you cannot log in, deposit, or place bets until the period expires.
For players who need a longer-term break, good112 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. Self-exclusion cannot be reversed during the chosen period. Contact our support team at [email protected] to activate self-exclusion at any time.
In addition to deposit caps, you can set a maximum net loss threshold over a daily, weekly, or monthly period. When your net losses reach the threshold, your account is automatically paused for the remainder of that period to prevent further losses beyond your set comfort level.
Enable periodic on-screen reality check notifications that remind you how long you have been playing and how much you have won or lost during that session. Available at 15, 30, 45, or 60-minute intervals across all game categories including slots, cricket, and crash games.
good112 is Bangladesh's most trusted online casino and sports betting platform, and we take our duty of care to every player very seriously. We are committed to providing a safe, fair, and transparent gaming environment in which gambling remains what it should always be: a source of leisure and entertainment — not a financial strategy, an escape from personal difficulties, or a compulsive habit.
Our responsible gaming programme is built on four pillars: prevention, empowerment, early intervention, and support. Prevention means we verify player ages rigorously and block access to minors. Empowerment means every registered player has access to self-imposed controls — deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — without needing to justify their decision to anyone. Early intervention means our platform monitors play patterns and proactively reaches out to players who may be showing early signs of harmful gambling behaviour. Support means we point every player who needs help towards qualified counselling resources and make it easy to contact our 24/7 English-language support team on Bangladesh Standard Time (UTC+6).
Responsible gaming is not a legal formality at good112 — it is central to how we run our business. A player who is gambling within their means, for entertainment, and in full control of their behaviour is the only kind of player we want on our platform.
Gambling is an activity intended exclusively for adults aged 18 and above. good112 enforces this requirement through a mandatory Know Your Customer (KYC) verification process that every new player must complete before making their first withdrawal and, in many cases, before their first deposit is accepted.
During the KYC process, players in Bangladesh are required to submit a valid government-issued identity document — typically a Bangladesh National Identity Card (NID), Smart NID, passport, or driving licence — that confirms both their identity and their date of birth. Account registration is suspended pending verification for players whose age cannot be confirmed from the information provided at sign-up.
good112 strongly encourages parents and guardians in Bangladesh to use parental control software to prevent minors from accessing online gambling websites. If you believe a minor in your household has registered or played on good112.net, please contact us immediately at [email protected] and we will investigate and act without delay.
One of the most effective ways to maintain control over your gambling activity is to set a firm cap on the amount of money you can deposit into your good112 account over a given time period. good112 offers three deposit limit types, all denominated in Bangladeshi Taka (BDT):
To set or adjust a deposit limit, navigate to Account Settings → Responsible Gaming → Deposit Limits once logged in. You can reduce your limit instantly at any time. If you wish to increase a previously set limit, the increase will only take effect after a mandatory 7-day waiting period — this cooling-off period is intentional and cannot be waived.
Deposit limits apply across all deposit methods available on good112, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. You cannot circumvent a deposit limit by switching payment method within the same account.
Losing track of time is one of the most common ways that recreational gambling can tip into problematic behaviour. good112 provides two complementary tools to help players in Bangladesh manage how long they spend on the platform during any given session.
Session Time Limits allow you to set a maximum continuous play duration. When your session reaches the limit you have chosen, good112 will display a full-screen notification giving you the option to continue for a further defined period or to log out. You can configure the system to log you out automatically if no response is received within 60 seconds of the notification appearing.
Reality Checks are periodic pop-up notifications that appear during your session at intervals you set — every 15, 30, 45, or 60 minutes. Each reality check shows you how long you have been playing in the current session, your total wagers during that session, and your net win or loss position. This gives you an honest, real-time snapshot of your gambling activity so you can make an informed decision about whether to continue.
Self-exclusion is a formal agreement between you and good112 that prevents you from accessing your account for a set period. It is a more serious step than a cool-off period and is designed for players who feel their gambling is becoming — or has already become — a problem that they cannot manage through softer controls alone.
good112 offers the following self-exclusion durations:
Once self-exclusion is activated, your account is suspended immediately. You will not be able to log in, deposit funds, place bets, or withdraw funds during the exclusion period. Any pending withdrawals at the time of activation will be processed and returned to your nominated bKash, Nagad, Rocket, or bank account in BDT. Any remaining account balance will also be returned.
Self-exclusion cannot be reversed, shortened, or circumvented during the chosen period. Any attempt to create a new account on good112.net during an active self-exclusion period constitutes a breach of our Terms & Conditions and will result in the new account being closed and any winnings forfeited.
To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and include your registered email address, mobile number, and your chosen exclusion duration. Our team will action your request within 24 hours and send you written confirmation of your exclusion.
Problem gambling — sometimes called gambling disorder or compulsive gambling — is a recognised condition in which a person's gambling behaviour causes significant harm to their financial wellbeing, relationships, mental health, or daily functioning. It can develop gradually and is not always immediately obvious, even to the person affected.
The following are common warning signs that gambling may be becoming a problem. You do not need to identify with every sign on this list — even one or two may indicate that it is worth seeking advice:
If you recognise several of these signs in your own behaviour, please take the self-assessment below and consider reaching out to our support team or one of the external organisations listed in the Support & Resources section. Asking for help is a sign of strength, not weakness.
The following questions are adapted from widely used problem gambling screening tools. Answer them honestly and privately — your responses are not recorded by good112. If you answer "Yes" to three or more questions, we strongly encourage you to speak to a counsellor or contact our support team.
Have you ever spent more time or money gambling than you planned to at the start of a session?
Have you ever gambled with money that was set aside for household expenses, rent, food, or other essential costs?
Have you ever borrowed money or sold personal belongings to finance gambling activities?
Have you ever felt the urge to return to gambling after a loss in order to win back what you lost ("chasing losses")?
Have family members, friends, or colleagues expressed concern about your gambling, or have you concealed your gambling activity from people close to you?
Has gambling ever negatively affected your performance at work or school, or caused you to miss important personal or professional commitments?
Do you feel anxious, irritable, or low in mood when you are unable to gamble, or do you use gambling primarily as a way to escape difficult feelings?
Have you ever tried to stop or reduce your gambling and found yourself unable to maintain that decision?
You do not need to deal with gambling-related concerns alone. good112 provides direct support via our English-language customer support team, available 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6). In addition, we point our players towards the following types of support resources:
Contact our dedicated responsible gaming team at [email protected]. Use subject line "Responsible Gaming" or "Self-Exclusion Request". We respond within 2 business hours and can help you activate any account control, initiate self-exclusion, or simply talk through your concerns in English.
The National Institute of Mental Health (NIMH) in Dhaka provides mental health support services accessible to residents across Bangladesh, including Chittagong, Sylhet, Rajshahi, Khulna, and Barisal. Speak to a qualified professional about gambling-related anxiety, depression, or compulsive behaviour.
Gamblers Anonymous is an international peer-support fellowship for people who believe they may have a gambling problem. The programme follows a structured 12-step recovery model and offers confidential group and individual support. Meetings are available online in English for participants across Bangladesh.
Problem gambling affects not only the individual but also their family, friends, and loved ones. If someone close to you in Dhaka, Chittagong, Cox's Bazar, or anywhere in Bangladesh is struggling with gambling, qualified relationship and family counsellors can help you navigate the situation, set healthy boundaries, and access appropriate professional intervention.
good112 is here for entertainment. Set your limits, know your boundaries, and explore our full range of cricket betting, slots, and live casino games with confidence — knowing every control you need is just a click away.