good112 Terms & Conditions

By accessing, browsing, or using the good112 website at good112.net — including any sub-pages, features, games, or financial services offered therein — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any part of these Terms & Conditions, you must immediately cease using good112.net and, if you have already registered an account, contact our support team at [email protected] to request account closure.

good112 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, good112 will post a notice on the platform and update the effective date displayed at the top of this document. Your continued use of good112.net following publication of any amendments constitutes your acceptance of the revised terms.

Use of good112 is permitted only to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• You are at least 18 years of age. good112 strictly enforces an 18+ policy. Gambling by individuals under the age of 18 is absolutely prohibited on this platform.
• You are accessing good112 as an individual, for personal recreational purposes only, and not on behalf of any third party, business entity, or syndicate.
• You are not a current employee, contractor, director, officer, or immediate family member of an employee of good112 or any of its affiliated companies, technology providers, or game studios.
• You are not a resident of any jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You are acting in your own legal capacity and are not subject to any self-exclusion order, court order, or other restriction preventing you from engaging in gambling activities.

good112 reserves the right to request identity verification documents — including a valid National Identity Card (NID), passport, or equivalent government-issued photo ID — from any user at any time. Failure to provide satisfactory documentation within a reasonable period will result in account suspension and withholding of any pending withdrawal requests pending investigation.

To access the full range of good112 services — including sports betting, live casino games, online slots, crash games, and the Finance / Wallet hub — you must register a personal account. Registration requires the provision of accurate, current, and complete information including your full legal name, date of birth, email address, and mobile phone number.

Each individual is permitted to register and maintain only one account on good112. The creation of multiple accounts by a single individual — whether using the same or different personal details, payment methods, or devices — constitutes a material breach of these Terms & Conditions. good112 employs device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate registrations. All accounts found to be duplicates will be suspended, and any balance held across those accounts may be forfeited.

good112 operates a Know Your Customer (KYC) verification process. As part of this process, you may be required to submit:

• A copy of a government-issued photo ID (National Identity Card, passport, or driver's licence)
• Proof of residential address dated within the last three months (utility bill, bank statement, or similar)
• Proof of ownership of the payment method(s) used for deposits (e.g., screenshot of bKash or Nagad account in your name)

KYC verification is mandatory before your first withdrawal is processed. good112 reserves the right to delay withdrawal processing until all required documents have been submitted and verified to our satisfaction. The KYC process is conducted in accordance with our Privacy Policy and all data submitted is handled securely under 256-bit SSL encryption.

You are responsible for keeping your registration information accurate and up to date. If your name, contact details, or payment method information changes, you must update your account profile or notify good112 support at [email protected] promptly.

good112 processes all financial transactions exclusively in Bangladeshi Taka (৳ / BDT). The following payment methods are currently supported for both deposits and withdrawals:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfers: Dutch-Bangla Bank, City Bank, BRAC Bank

There are no hidden conversion fees on good112. The amount you deposit in BDT is the exact amount credited to your wagering balance. Similarly, the amount you request for withdrawal is the exact amount processed to your nominated payment method, subject to any applicable bonus wagering requirements being fulfilled at the time of the request.

Deposit processing times are as follows: bKash, Nagad, Rocket, and Upay deposits are typically credited to your good112 balance within minutes of payment confirmation. Bank transfer deposits may take up to one business day to reflect in your balance, depending on the processing times of the sending institution.

Withdrawal processing times: Withdrawal requests are reviewed and processed by good112's Finance team during business hours on Bangladesh Standard Time (UTC+6). Same-day withdrawal processing is available for verified accounts submitting requests before 5:00 PM BST on business days. Requests submitted after this time or on weekends and Bangladeshi public holidays will be processed on the next business day.

good112 reserves the right to request additional documentation before approving any withdrawal request if fraud, money laundering, or terms violation is suspected. Withdrawals may only be made to a payment method that has been previously used to make a deposit to the same account, subject to KYC verification requirements.

good112 may offer bonuses, promotional credits, free bets, and other incentives to registered players from time to time. All bonuses and promotions are subject to the specific terms published alongside each offer at the time it is made available. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall take precedence.

Unless otherwise stated in the applicable promotion terms, the following general bonus conditions apply to all good112 bonuses:

• Bonus funds are credited to a separate bonus balance and must satisfy the stated wagering requirement before they can be converted to withdrawable cash. The wagering requirement multiplier applicable to each promotion is stated clearly in the promotion's individual terms.
• Bonuses are valid for a limited time period as stated in the offer. Any unwagered bonus funds remaining after the expiry date will be removed from your account automatically without compensation.
• Bonuses are available for personal use only. Sharing, transferring, or attempting to pool bonuses across accounts is prohibited and will result in forfeiture of the bonus and potential account suspension.
• good112 reserves the right to withhold bonus credits or cancel a promotion if it determines, in its reasonable judgment, that a player is abusing the bonus system through arbitrage, matched betting, or any other scheme designed to exploit promotional offers without genuine gambling intent.
• Only one welcome bonus or new player promotion may be claimed per account, per household address, per device, and per payment method.

good112 reserves the right to modify, suspend, or discontinue any bonus or promotion at any time without prior notice. Where a promotion is discontinued before a player has completed the wagering requirement, good112 will honour a reasonable extension period at its discretion.

The following conduct is strictly prohibited on good112 and constitutes a material breach of these Terms & Conditions. Engagement in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and reporting to law enforcement authorities where applicable:

• Fraudulent activity: Using stolen, cloned, or unauthorised payment credentials to fund a good112 account. Any deposit found to have been made using a fraudulent payment instrument will be reversed and the account permanently closed.
• Money laundering: Using good112 to deposit, layer, or withdraw proceeds of criminal activity. good112 maintains robust anti-money laundering (AML) controls and is obligated to report suspicious activity in accordance with applicable law.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in live poker or other competitive formats. Collusion detected through statistical analysis will result in all participating accounts being suspended and balances forfeited.
• Use of automated tools: Using bots, scripts, artificial intelligence tools, or any automated system to interact with good112 games, place bets, or manipulate game outcomes. All game interactions must be performed manually by the registered account holder.
• Chargebacks: Initiating an unauthorised chargeback or payment dispute with your bank or mobile financial service provider in respect of a genuine good112 deposit. All legitimate disputes must be raised directly with good112 support in the first instance.
• Impersonation: Registering or operating an account using another person's identity, documents, or payment methods, regardless of whether that person has provided consent.
• Abuse of support staff: Threatening, harassing, or using abusive language toward good112 customer support agents. good112 operates a zero-tolerance policy in this regard.

good112 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required timeframe
• Reasonable suspicion of fraudulent, illegal, or prohibited activity
• Discovery that the account holder does not meet the eligibility requirements set out in Section 2
• Discovery that the account is a duplicate of an existing good112 account
• A valid self-exclusion request made by the account holder under good112's Responsible Gaming provisions

Where an account is suspended pending investigation, good112 will notify the account holder by email to the address registered on the account. The account holder may submit a response or provide supporting documentation within 10 business days. good112 will review all submissions and communicate its decision in writing within a further 10 business days.

Voluntary account closure: Players who wish to close their account voluntarily may do so at any time by contacting good112 support at [email protected]. Upon voluntary closure, any remaining balance that is not subject to active withdrawal restrictions or ongoing fraud investigation will be returned to the player's verified payment method within 5 business days.

Self-exclusion: Players seeking to close their account for responsible gaming reasons should refer to the Responsible Gaming section and our dedicated Responsible Gaming page for full details on the self-exclusion process, including temporary cool-off periods and permanent self-exclusion options.

good112 provides its platform on an "as is" and "as available" basis. While good112 makes every reasonable effort to ensure continuous, uninterrupted access to the platform and accurate display of odds, game outcomes, and account balances, good112 does not guarantee that the platform will be free from errors, interruptions, or technical faults at all times.

To the maximum extent permitted by applicable law, good112 shall not be liable for any of the following:

• Any loss of profits, revenue, or wagering opportunity arising from platform downtime, technical errors, or connectivity issues beyond good112's reasonable control
• Any loss or damage arising from a player's reliance on inaccurate odds, game information, or account balance data displayed as a result of a technical error, provided good112 takes prompt corrective action upon becoming aware of the error
• Any indirect, consequential, special, incidental, or punitive damages arising from a player's use of or inability to use the good112 platform
• Any loss of data or account information resulting from a player's failure to maintain adequate security of their login credentials
• Service interruptions caused by third-party payment providers (bKash, Nagad, Rocket, Upay, or banking institutions) that are outside of good112's operational control

In all cases, good112's total aggregate liability to any individual player in connection with their use of the platform shall not exceed the total net deposits made by that player to their good112 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms & Conditions shall limit or exclude good112's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.